Privacy Policy

1. Introduction

RapidXpertz (“Platform”, “we”, “our” or “us”) is a business development, lead management and client acquisition platform operated by AANTRIO Technologies & Managed Services Private Limited, having its registered/business address at: A4/407, SG Shikhar Heights, Siddharth Vihar, Ghaziabad, Uttar Pradesh – 201009, India.

RapidXpertz primarily supports recruitment agencies, staffing firms, talent solutions providers and other eligible business service providers in identifying business opportunities, managing leads and accessing managed client acquisition services.

We respect your privacy and are committed to protecting the personal information and business data collected through our website, registration forms, communications and related services.

This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices available to you when using RapidXpertz.

By accessing our website, registering on the Platform or using our services, you acknowledge that you have read this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors browsing www.rapidxpertz.com.
• Vendor partners and business service providers registering on the Platform.
• Authorized representatives, employees and contact persons of registered businesses.
• Prospective clients and business contacts whose information is processed as part of client acquisition activities.
• Individuals who contact us through email, website forms, telephone or other communication channels.

This Policy should be read alongside our Terms of Service, Vendor Partner Agreement and other applicable service-specific terms.

3. Information We Collect

Depending on how you interact with RapidXpertz, we may collect the following categories of information.

3.1 Vendor and Business Registration Information

When a vendor partner registers or creates a profile, we may collect:

• Company or business name.
• Name and designation of the authorized representative.
• Business email address and contact number.
• Registered or business address.
• Website URL and business profile.
• Service categories, industry expertise and business capabilities.
• Recruitment, staffing, talent acquisition or other service specializations.
• Relevant business documents, registration details and information submitted for verification.
• Other details necessary to assess eligibility and provide our services.

3.2 Account and Platform Information

When you use a registered account, we may collect:

• Login credentials and account identifiers.
• Profile updates and account preferences.
• Opportunity views, shortlisted leads and priority selections.
• Lead status, acquisition requests and transaction records.
• Subscription, payment, invoice and refund-related information.
• Communications with our team and support requests.
• Records of actions taken on the Platform.

Passwords and authentication information will be handled using appropriate security practices. We do not intend to collect payment card credentials or banking passwords directly through ordinary website forms.

3.3 Business Opportunity and Client Information

RapidXpertz may process information relating to prospective clients and business opportunities, including:

• Client company name and industry.
• Business requirements and service scope.
• Hiring requirements, where applicable.
• Location, expected volumes and relevant commercial information.
• Contact person or Point of Contact (POC) details.
• Communication history, acquisition progress and onboarding status.

Certain opportunity information may initially be masked to protect client identity and confidential commercial details. Client identity and direct contact information may be disclosed to the relevant vendor partner at the appropriate stage of an authorized client acquisition or handover process.

3.4 Technical and Usage Information

When you visit our website or use the Platform, we or our service providers may collect technical information such as:

• IP address and general device information.
• Browser type and operating system.
• Date, time and duration of access.
• Pages visited and interactions with website features.
• Referral information, error logs and security-related activity.
• Cookie and similar technology data, where applicable.

This information helps us maintain website functionality, improve performance, analyze usage and detect suspicious or unauthorized activity.

4. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

1. Creating and managing vendor partner accounts.
2. Verifying business details and assessing service capabilities.
3. Providing access to relevant business opportunities and lead management features.
4. Supporting opportunity review, shortlisting, prioritization and tracking.
5. Facilitating optional client acquisition, client outreach, introductions and onboarding.
6. Communicating service fees, subscriptions, invoices, payment status and renewals.
7. Processing eligible refund requests and resolving commercial disputes.
8. Providing customer support and responding to enquiries.
9. Sending service notifications, account updates and important policy changes.
10. Maintaining records for accounting, audits, fraud prevention and legal compliance.
11. Protecting the Platform against unauthorized access, misuse and security threats.
12. Improving our services, website experience and business operations.
13. Sending promotional or business-related communications where permitted by applicable law and subject to relevant preferences.

We will not intentionally use personal information for purposes materially unrelated to those described above without an appropriate lawful basis or required permission.

5. How We Share Information

We do not sell personal information as a standalone commercial data product. However, certain information may be shared when necessary to deliver RapidXpertz services or meet legal obligations.

5.1 Sharing with Relevant Vendor Partners

Where a vendor partner selects an opportunity and proceeds with client acquisition, we may share relevant client information, including company identity, contact details, business requirements and POC information, when appropriate for the agreed acquisition or handover stage.

Such information is shared for the relevant business purpose and should not be used for unrelated solicitation, unauthorized circulation or resale.

5.2 Sharing with Clients and Business Contacts

We may share relevant vendor business profiles, service capabilities and authorized representative details with prospective clients where reasonably necessary to facilitate introductions, evaluate service suitability or support onboarding.

5.3 Service Providers and Technology Partners

We may share limited information with third-party providers that support our operations, such as:

• Website hosting and cloud infrastructure providers.
• Business email and communication service providers.
• CRM, analytics and customer support providers.
• Payment processing and invoicing service providers.
• Cybersecurity, technical maintenance and verification providers.

Such parties may process information on our behalf for specified purposes, subject to applicable contractual and legal requirements.

5.4 Legal and Regulatory Disclosure

We may disclose information when reasonably necessary to:

• Comply with applicable laws, regulations, court orders or lawful government requests.
• Establish, exercise or defend legal claims.
• Investigate fraud, misuse, security incidents or contractual violations.
• Protect the rights, property, safety or legitimate interests of RapidXpertz, AANTRIO, our users or other parties.

5.5 Business Reorganization

If AANTRIO undergoes a merger, restructuring, business transfer or sale of relevant assets, information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

We do not authorize third parties to use shared information for purposes unrelated to the relevant service, except where otherwise permitted or required by law.

6. Confidentiality of Business Opportunities

RapidXpertz may provide masked business opportunities to registered vendor partners before the client acquisition stage.

Vendor partners must use information received through the Platform only for the relevant business evaluation and authorized acquisition purpose. They must not misuse, sell, publish, circulate or disclose confidential client information to unrelated third parties.

Similarly, RapidXpertz takes reasonable steps to restrict access to confidential opportunity information and disclose client contact details only when appropriate for the applicable service stage.

Please note that masking information is an operational confidentiality measure and does not eliminate every possibility of identifying a business from contextual details.

7. Cookies and Similar Technologies

RapidXpertz may use cookies or similar technologies, where implemented, to:

• Maintain login sessions and account functionality.
• Remember preferences and improve usability.
• Understand website traffic and usage patterns.
• Identify technical errors and suspicious activity.
• Support website security and performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect login, registration or other website features.

Where required by applicable law, we will obtain the relevant consent before using non-essential cookies or similar technologies.

8. Data Retention

We retain personal information and business records only for as long as reasonably necessary to fulfil the purposes described in this Policy, including:

• Maintaining active vendor accounts.
• Providing contracted services and managing business opportunities.
• Maintaining transaction, payment, invoice and refund records.
• Resolving disputes and enforcing contractual rights.
• Complying with applicable legal, regulatory and accounting obligations.